1. Introduction
These Terms & Conditions (“Terms”) govern your use of the HPN Kart website and purchase of products. By using the site and placing an order, you agree to these Terms.
2. Merchant & Contact
HORSE POWER NUTRITION STORE (HPN Kart)
Panchwati Colony, G.T. Road Gera Dharam Kanta, Samalkha, Panipat, Haryana 132101
Email: hpnkart@gmail.com | Phone: +91 90535 36100
3. Orders & Acceptance
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Placing an order does not guarantee acceptance. We reserve the right to accept or decline orders for any reason (inventory, pricing error, suspicion of fraud, regulatory restrictions).
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Order confirmation email acknowledges receipt of your order and is not acceptance. Acceptance occurs when we dispatch the product or explicitly confirm acceptance.
4. Pricing & Payment
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Prices shown are in INR and include applicable taxes where indicated. Shipping charges, if any, are shown at checkout.
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We strive for price accuracy; if an error occurs we reserve the right to cancel orders and refund amounts paid.
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Payments are processed through third-party payment gateways. By paying, you agree to their terms.
5. Shipping & Delivery
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Estimated delivery times are provided at checkout; delays may occur due to logistics and are not guaranteed.
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Title and risk of loss pass to you upon delivery to the shipping address. Inspect packages on arrival and report issues promptly.
6. Product Information & Medical Disclaimer
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Product descriptions, images, and claims are for informational purposes. Ayurvedic supplements are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated and supported with valid regulatory approvals.
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Consult a qualified healthcare professional before starting any supplement, especially if pregnant, nursing, on medication, or with medical conditions. HPN Kart is not providing medical advice.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy (see above). By purchasing you accept those terms.
8. Intellectual Property
All content on the website (text, graphics, logos, images, product photos) is owned or licensed by HPN Kart. You may not copy, reproduce, or use site content for commercial purposes without written consent.
9. User Reviews & Content
By submitting reviews or content, you grant HPN Kart a perpetual, royalty-free license to use, edit, publish and display such content on any medium. Reviews must be honest and not infringe on others’ rights.
10. Limitation of Liability
To the fullest extent permitted by law, HPN Kart’s liability for any claim arising out of or in connection with your purchase is limited to the amount paid by you for the relevant product. We are not liable for incidental, consequential, or special damages.
11. Indemnification
You agree to indemnify and hold HPN Kart and its affiliates harmless from claims, losses, liabilities, damages, costs and expenses arising from your violation of these Terms or your misuse of the site.
12. Force Majeure
We are not liable for failure or delay due to events beyond our reasonable control (natural disasters, strikes, supply issues, transport disruptions, regulatory actions).
13. Modifications
We may update these Terms at any time. Changes will be posted with a new effective date. Continued use after changes signifies acceptance.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Panipat, Haryana.
15. Contact & Grievance Officer
For questions, complaints, or notices:
HORSE POWER NUTRITION STORE (HPN Kart)
Email: hpnkart@gmail.com | Phone: +91 90535 36100
Address: Panchwati Colony, G.T. Road Gera Dharam Kanta, Samalkha, Panipat, Haryana 132101