1. Introduction
HORSE POWER NUTRITION STORE (“we”, “our”, “us”, “HPN Kart”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit or purchase from our website.

2. Information We Collect

• Information you give us: name, billing & shipping address, phone number, email, order details, payment information (tokenized by payment gateway), messages to customer support, reviews.

• Information we collect automatically: IP address, device/browser information, pages visited, referral source, cookies and usage data.

• Third-party sources: We may obtain limited information from payment processors, shipping partners, or marketing platforms where permitted.

3. How We Use Your Information

• To process and fulfill orders (including shipping and refunds).

• To communicate order status, offers, updates, and customer support.

• To improve our website, products and marketing.

• To detect/prevent fraud and secure our services.

• To comply with legal obligations.

4. Sharing & Disclosure

• Service providers: payment gateways, delivery partners, email/SMS providers, analytics providers. They receive only data needed to perform their services.

• Legal requests: we may disclose information to comply with the law or to protect our rights.

• Business transfers: in case of sale/merger, customer data may be transferred subject to notice.

5. Payment & Card Data
We do not store your raw card details on our servers. Payment information is processed by our trusted payment gateway (their privacy and security policies apply). We only store transactional references and masked payment info where necessary.

6. Cookies & Tracking
We use cookies and similar technologies for essential site functionality, analytics, and marketing. You can control cookies via your browser, but disabling some cookies may affect site functionality.

7. Data Retention
We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and for legitimate business purposes. Specific retention periods may vary by data type.

8. Your Rights
Where applicable, you may request access to, correction of, deletion of your personal data, or object to processing. To exercise rights, contact us at hpnkart@gmail.com. We will respond according to applicable law.

9. Security
We implement reasonable technical and organizational safeguards to protect information. However, no internet transmission is completely secure—absolute security cannot be guaranteed.

10. Children
Our services are not intended for children under 18. We do not knowingly collect information from minors.

11. International Transfers
If we transfer personal data outside India, we will ensure appropriate safeguards are in place.

12. Changes
We may update this Policy; changes are effective when posted. We’ll show the effective date at the top.

13. Contact
For privacy questions or requests:
HORSE POWER NUTRITION STORE (HPN Kart)
Email: hpnkart@gmail.com
Phone: +91 90535 36100
Address: Panchwati Colony, G.T. Road Gera Dharam Kanta, Samalkha, Panipat, Haryana 132101