1. Order Processing Time

All orders are processed within 1–2 business days (excluding Sundays and public holidays) after receiving your order confirmation email. Orders placed after business hours will be processed the next working day.

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2. Shipping Coverage

We currently ship across India only.

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3. Estimated Delivery Time

Delivery timelines may vary depending on your location:

• Metro Cities: 2–4 business days

• Tier 2 / Tier 3 Cities: 3–6 business days

• Remote / Rural Areas: 5–8 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

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4. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout before payment.
Occasionally, we may offer free shipping during promotional periods.

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5. Order Tracking

Once your order is shipped, you will receive a confirmation email/SMS with a tracking number and a tracking link to monitor your shipment.

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6. Delivery Issues

If:

• Your order is delayed

• Your package is damaged

• Your package is lost

Please contact us within 48 hours of the expected delivery date at hpnkart@gmail.com or call +91 90535 36100, and we will assist you promptly.

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7. Incorrect Address / Failed Delivery

If a package is returned due to an incorrect or incomplete address provided by the customer, re-shipping charges may apply. Please ensure your address and contact details are correct at checkout.

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8. International Shipping

Currently, we do not offer international shipping.

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9. Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.

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10. Contact Us

For shipping-related queries, please contact:

📧 hpnkart@gmail.com
📞 +91 90535 36100
📍 HORSE POWER NUTRITION STORE (HPN Kart)
Panchwati Colony, G.T. Road Gera Dharam Kanta, Samalkha, Panipat, Haryana 132101, India